DATA Protection Policy
Purpose
This Data Protection Notice (“Notice”) sets out the basis that SBC Org Pte. Ltd.. (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
The PDPA defines personal data as data, whether true or not, about a customer who can be identified:
1. from that data; or
2. from that data and other information to which we have or are likely to have access.
The PDPA defines personal data as data, whether true or not, about a customer who can be identified:
1. from that data; or
2. from that data and other information to which we have or are likely to have access.
Type of Data
Depending on the nature of your interaction with us, some examples of personal data which we may collect and process the following personal data includes
contact and personal details such as name, NRIC number, address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information,banking and financial information such as credit card numbers, debit card numbers or bank account information.
contact and personal details such as name, NRIC number, address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information,banking and financial information such as credit card numbers, debit card numbers or bank account information.
Collection, Use and Disclosure of Personal Data
- We generally do not collect your personal data unless
- (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or
- (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
- We may collect and use your personal data for any or all of the following purposes:
- performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
- verifying your identity;
- responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
- managing your relationship with us;
- processing payment or credit transactions;
- sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws,membership and rewards schemes and other promotions;
- complying with any applicable laws, regulations, codes of practice, guidelines,or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
- any other purposes for which you have provided the information;
- transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
- any other incidental business purposes related to or in connection with the above.
- The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
Withdrawing Your Consent
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within seven (7) business days from the date on which we receive your written request.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within seven (7) business days from the date on which we receive your written request.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
Access to and Correction of Personal Data
If any individual would like to make (a) an access request for access to a copy of the personal data which we hold about the individual or information about the ways in which we use or disclose those individuals personal data, or (b) a correction request to correct or update any of the individual personal data which we hold, please contact us by sending an email to our Data Protection Officer at the contact details provided below.
We may charge for a request to access details of personal data, if permitted by law. If a request is clearly unfounded, repetitive or excessive we may refuse to comply with that request.
We may need to request specific information from those individuals who contact us to help us confirm their identity and ensure their right to access their personal data (or to exercise any of their other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact an individual to ask them for further information in relation to their request to speed up our response.
We try to respond to all legitimate requests within thirty (30) days after receiving your request. Occasionally it may take us longer than thirty (30) days if a request is particularly complex. In this case, we will notify the individual concerned and keep them updated.
We may charge for a request to access details of personal data, if permitted by law. If a request is clearly unfounded, repetitive or excessive we may refuse to comply with that request.
We may need to request specific information from those individuals who contact us to help us confirm their identity and ensure their right to access their personal data (or to exercise any of their other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact an individual to ask them for further information in relation to their request to speed up our response.
We try to respond to all legitimate requests within thirty (30) days after receiving your request. Occasionally it may take us longer than thirty (30) days if a request is particularly complex. In this case, we will notify the individual concerned and keep them updated.
Protection of Personal Data
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to know basis.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
It is important that the personal data we hold about is accurate and current. On an annual basis we will use reasonable endeavours to contact Data Subjects to verify whether the information we hold about them is correct. However, at any time, please notify us of any changes in your personal information of which we need to be made aware by contacting us, either through your usual contact or by informing our Data Protection Officer via email at the contact details provided below.
Retention of Personal Data
We may retain your personal data for as long as it is considered necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law or regulation.
Transfer of Personal Data Outside of Singapore
We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
Contact
You may contact our Data Protection Officer if you have any enquiries or feedback on this notice, or if you wish to make any request about the manner in which we process your personal data, please contact our Data Protection Officer via info@sbcorg.com.
Effect of Notice and Changes of Notice
This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
This privacy statement was last updated on 1 January 2023.
We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
This privacy statement was last updated on 1 January 2023.